b2b Team
HOME2019-09-05T01:10:14+00:00

WELCOME TO b2b CLEANING GROUP Melbourne


When b2b takes care of your cleaning, you’re free to focus on what you do best – running your business.

Dear Business Owner

Have you ever walked into work in the morning and thought?
“Were the cleaners even in last night?”
If you have to ask yourself, it’s probably time to look for new cleaners. b2b takes care of your all commercial and office cleaning services in Melbourne.

b2b Cleaning Group is different… your b2b Customer Service Managers TALK to you to make sure you’re happy!

Sign up for your b2b 90 day trial immediately.
If you don’t love our work after 90 days, you can walk away.

Be Clean – b2b Clean

 

“Our customer service driven approach is very different to the one used by most cleaning companies. It is the focus of ensuring customer satisfaction, which gives b2b Cleaning Group an edge that other companies may find difficult to compete with in the future.”

Os Castañeda – Founder

END OF LEASE

Get your bond back

FITNESS

Explode your membership numbers

GENERAL OFFICE

Promote a healthy work environment

MULTI-TENANT BUILDINGS AND OWNER’S CORP

Boost your sales and leasing

CHILDCARE and EDUCATION

Increase your enrolment numbers

HOTELS, MOTELS, PUBS and CLUBS

Give your patrons the level of cleanliness they expect

RETAIL

Put your customers and your reputation first

TESTIMONIALS

CLIENTS LOVE US

The dedication and genuine care the B2B Cleaning Group provides, continues to exceed our expectations.

The level of service doesn’t stop with management, the B2B Cleaning Group cleaners consistently go above and beyond to ensure the standard of our office space is maintained.

As time went by, I found that our cleaning company became complacent and were not maintaining the cleaning standard that they once were, especially in our bathrooms.

Since B2B has taken over, we have seen a massive improvement, especially in our bathrooms. The team, led by Chantelle are great communicators and take on any feed back or suggestions instantly. It’s a pleasure having B2B as our cleaning contractor and we look forward to them helping the club grow.

My name is Nicole James and I am the Centre Manager at Pelican Childcare.

We have experienced total customer satisfaction!

That’s exactly what you get with b2b Cleaning Group. We’ve been utilising their services for years, and we’ve been nothing but satisfied. They have always provided excellent customer service. Any time we’ve had an emergency or additional issue, it has been promptly addressed by Chantelle, Luis and the team. They are passionate, thorough and professional.

We highly recommend b2b Cleaning to any childcare centre in Australia.

Nicole James, Pelican Healthcare

Monday mornings have certainly been made easier since we hired b2b Cleaning Group. I can always tell when b2b have been in over the weekend and worked their magic on our fitness club.

The b2b staff are extremely thorough, proactive, professional and adhere to all WHS requirements.

The b2b Cleaning Group really are true professionals, I would recommend them without hesitation and have already done so.

Brett McAllen, Fit441

B2b Cleaning Group has provided very professional service to our organisation over the years and has consistently maintained a customer focused attitude to meeting our cleaning requirements.  I thoroughly recommend their service.

Kendall WillcoxKendall Willcox, Metropole

b2b Cleaning Group is not just another cleaning company in our books. Their team are both thorough and very trustworthy. In such a sensitive environment as our plastic surgery, this is of the utmost importance.  Every detail is taken care of right down to ensuring the end of the toilet roll is turned over!

We have calls weekly from other providers but always turn them down even though they say they can guarantee us a saving. Why, because I would not trust our cleaning to anyone else.  I also appreciate the fact they use environmentally friendly cleaning products wherever possible. This proves to me I am dealing with a company that genuinely cares about what they do.

Jan Drysdale, Practice Manager

ECO FRIENDLY

OUR SERVICES & CORE VALUES

b2b Cleaning Group is committed to maintaining a natural environment and to our planets future.

We are working hard to maintain the natural environment through continued use and development of eco-friendly business practices such as:

  • Compliance with local environmental legislation

  • Eco-friendly products, chemicals and cleaning techniques

  • Microfiber mops and cloths

  • Specially designed HEPA/ULPA vacuums

  • Chemical dispensing systems

  • Floor matting

  • Education of staff and clients on the need to maintain an eco-friendly environment

  • Waste minimisation and proper waste handling

  • Maintaining an environmental reporting system keeping our clients informed of important environmental developments, particularly any serious incidents which are detrimental to the environment

MEET YOUR b2b TEAM


You’ll soon discover our members are true experts in their fields, with the knowledge and experience that makes us a cut above the rest. Learn more below about our team, and their key areas of expertise.

Os Castañeda

FOUNDER &
HEAD OF GROWTH

Chantelle Giles

CUSTOMER SERVICE MANAGER

Alison Freeman

FINANCE

GET STARTED

HAVE ONE OF OUR CUSTOMER SERVICE MANAGERS GET IN CONTACT WITH YOU